HiTA User Guide
  • Welcome to the HiTA Documentation Page!
  • Getting Started
  • Your HiTA Account
    • Account Authentication
      • New Account Sign-up
      • Logging In
      • Logging In via Social Sign-In
      • Reset Password
    • Your HiTA Profile
    • Logging Out
  • Using the Virtual Assistant
    • Home Page
    • Explore Assistants
    • HiTA Assistant Layout Overview
    • Modules and Lessons
    • Chatting with the Assistant
      • Screen Sharing
      • Chatting About a Resource
        • Obtaining Homework Help
      • Chat Limit
      • Disabled Chat Periods
    • Activities
    • Conversation Viewing
  • HiTA in Canvas
    • Overview
    • Initial Account Link
    • Embedded Navigation Bar
    • Chatting with the Assistant on Canvas
  • Policies
    • Terms of Service
    • Privacy Policy
    • FERPA Policy
    • Software Licenses
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  1. Your HiTA Account
  2. Account Authentication

Reset Password

PreviousLogging In via Social Sign-InNextYour HiTA Profile

Last updated 4 months ago

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If you want to reset your password, input your account email, then press the "Reset password button.

If successful, you will see an confirmation modal. If it fails then double-check your email to see if it is associated with a real account.

Check your email for the password reset link.

The link will log you in and send you to the following dialogue where you can reset your password if you choose to (note that you will be logged in on a successful click of the link).

Press the reset password button.
The password reset email will look like this.